How can I track my order?
After your purchase, you will receive an email with your order number, followed by a second email confirming the shipment of your order. You will be able to track your package using the tracking number provided by the carrier.
Can I change the delivery address?
You will not be able to change the delivery address once your order has been confirmed. Please ensure that you provide the correct shipping address when placing your order.
Can I modify my order after it has been confirmed?
Once your order has been confirmed, it cannot be modified.
You have 14 days from the date of delivery to return your purchases.
What payment methods can I use on your website?
You can securely use your Visa, Mastercard, American Express, Apple Pay or Paypal account to complete your purchase.
Return policy
Upon receipt of your package, you have 14 days to initiate your return.
Each product must have its original tag and must not have been worn.
How do I exchange an item?
You have 14 days to return your unworn Alpho products and receive a full refund. If you would like to exchange for a different size or color, simply return the item for a refund and then place a new order.
Can I become a model for your brand?
Why not! Are you comfortable in front of the camera? Do you share our values and want to be part of the ALPHO adventure? Contact us through our website in the 'Contact' section, or reach out via Instagram @alphofr
Other collections to come?
Absolutely! Our adventure has just begun. Making men’s lives easier is a mission we hold dear.
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